chore: add targeted github issue templates (#2356)

* chore: add targeted github issue templates

* chore: address PR comments

* chore: shuffle some sections and add verbiage

.github/ISSUE_TEMPLATE.md

@@ -1,14 +1,17 @@
 <!--
-Issues without reproductions will be closed. To create a repro,
+  👉🏽 Need help or tech support? Please don't open an issue!
+  Head to https://gitter.im/rollup/rollup or https://stackoverflow.com/questions/tagged/rollupjs
 
-1. Use https://rollupjs.org/repl, or
-2. Follow the instructions in https://gist.github.com/Rich-Harris/88c5fc2ac6dc941b22e7996af05d70ff
+  ❤️ Rollup? Please consider supporting our collective:
+  👉 https://opencollective.com/rollup/donate
 
-If you just require tech support, please avoid creating issues! Though we would love to help you, we have very limited resources. Answering support questions prevents us from fixing bugs and implementing new features. Instead
+  Ahoy!
 
-* search or post a question to https://stackoverflow.com/questions/tagged/rollupjs
-* ask for help on https://gitter.im/rollup/rollup
+  You're seeing this because you felt none of the other options fit the type of
+  issue you'd like to create. Please use this opportunity to tell us about the
+  type of issue you were looking for, so we can try to accommodate similar
+  issues in the future.
 
-Love Rollup? Please consider supporting our collective:
-👉  https://opencollective.com/rollup/donate
+  If you're using this template to report an issue covered by an existing issue
+  type, we'll close it as invalid faster than you can spell 'Mississippi'.
 -->

.github/ISSUE_TEMPLATE/BUG.md

@@ -0,0 +1,48 @@
+---
+name: 🐞 Bug Report
+about: Something went awry and you'd like to tell us about it.
+
+---
+
+<!--
+  ⚡️ katchow! We 💛 issues.
+
+  Please - do not - remove this template.
+  Please - do not - skip or remove parts of this template.
+  Or your issue may be closed.
+
+  👉🏽 Need help or tech support? Please don't open an issue!
+  Head to https://gitter.im/rollup/rollup or https://stackoverflow.com/questions/tagged/rollupjs
+
+  ❤️ Rollup? Please consider supporting our collective:
+  👉 https://opencollective.com/rollup/donate
+-->
+
+- Rollup Version (if applicable):
+- Operating System (or Browser):
+- Node Version:
+- NPM Version:
+
+### How Do We Reproduce?
+
+<!--
+  Issues without minimal reproductions will be closed! Please provide a repro by:
+  1. Using the REPL at https://rollupjs.org/repl, or
+  2. Provide a repository link (Read https://git.io/fNzHA for instructions)
+-->
+
+
+### Expected Behavior
+
+
+### Actual Behavior
+
+
+<!--
+  Most issues can be expressed or demonstrated through the REPL or a repository.
+  However, the situation may arise where some small code snippets also need to
+  be provided. In that situation, please add your code below using
+  Fenced Code Blocks (https://help.github.com/articles/creating-and-highlighting-code-blocks/)
+-->
+
+

.github/ISSUE_TEMPLATE/DOCS.md

@@ -0,0 +1,33 @@
+---
+name: 📚 Documentation
+about: Are the docs lacking or missing something? Do they need some new 🔥 hotness? Tell us here.
+
+---
+
+<!--
+  ⚡️ katchow! We 💛 issues.
+
+  Please - do not - remove this template.
+  Please - do not - skip or remove parts of this template.
+  Or your issue may be closed.
+
+  👉🏽 Need help or tech support? Don't open an issue!
+  Head to https://gitter.im/rollup/rollup or https://stackoverflow.com/questions/tagged/rollupjs
+
+  ❤️ Rollup? Please consider supporting our collective:
+  👉 https://opencollective.com/rollup/donate
+-->
+
+Documentation Is:
+
+<!-- Please place an x (no spaces!) in all [ ] that apply -->
+
+- [ ] Missing
+- [ ] Needed
+- [ ] Confusing
+- [ ] Not Sure?
+
+### Please Explain in Detail...
+
+
+### Your Proposal for Changes

.github/ISSUE_TEMPLATE/FEATURE.md

@@ -0,0 +1,24 @@
+---
+name: ✨ Feature Request
+about: Suggest an idea for this project
+
+---
+
+<!--
+  ⚡️ katchow! We 💛 issues.
+
+  Please - do not - remove this template.
+  Please - do not - skip or remove parts of this template.
+  Or your issue may be closed.
+
+  👉🏽 Need help or tech support? Please don't open an issue!
+  Head to https://gitter.im/rollup/rollup or https://stackoverflow.com/questions/tagged/rollupjs
+
+  ❤️ Rollup? Please consider supporting our collective:
+  👉 https://opencollective.com/rollup/donate
+-->
+
+### Feature Use Case
+
+
+### Feature Proposal

.github/ISSUE_TEMPLATE/MODIFICATION.md

@@ -0,0 +1,28 @@
+---
+name: 🔧 Modification Request
+about: Would you like something work differently? Have an alternative approach? This is the template for you.
+
+---
+
+<!--
+  ⚡️ katchow! We 💛 issues.
+
+  Please - do not - remove this template.
+  Please - do not - skip or remove parts of this template.
+  Or your issue may be closed.
+
+  👉🏽 Need help or tech support? Please don't open an issue!
+  Head to https://gitter.im/rollup/rollup or https://stackoverflow.com/questions/tagged/rollupjs
+
+  ❤️ Rollup? Please consider supporting our collective:
+  👉 https://opencollective.com/rollup/donate
+-->
+
+
+### Expected Behavior / Situation
+
+
+### Actual Behavior / Situation
+
+
+### Modification Proposal

.github/ISSUE_TEMPLATE/SUPPORT.md

@@ -0,0 +1,13 @@
+---
+name: 🆘 Support, Help, and Advice
+about: 👉🏽 Need help or tech support? Please don't open an issue! Head tohttps://gitter.im/rollup/rollup or https://stackoverflow.com/questions/tagged/rollupjs.
+
+---
+
+Hey there! If you need help or tech support then this is not the place to
+ask. Please head to [the Rollup Gitter](https://gitter.im/rollup/rollup)
+instead or post a question to https://stackoverflow.com/questions/tagged/rollupjs.
+
+If you arrived here because you think Rollup's documentation is unclear,
+insufficient or wrong, please consider creating an issue for the documentation
+instead.

.github/PULL_REQUEST_TEMPLATE.md

@@ -1,7 +1,38 @@
 <!--
-Thank you for creating a pull request. Before submitting, please note the following:
+  ⚡️ katchow! We ❤️ Pull Requests!
 
-* If your pull request implements a new feature, please raise an issue to discuss it before sending code. In many cases features are absent for a reason.
-* This message body should clearly illustrate what problems it solves. If there are related issues, remember to reference them.
-* Ideally, include a test that fails without this PR but passes with it. PRs will only be merged once they pass CI. (Remember to `npm run lint`!)
+  If you remove or skip this template, you'll make the 🐼 sad and the mighty god
+  of Github will appear and pile-drive the close button from a great height
+  while making animal noises.
+
+  Pull Request Requirements:
+  * Please include tests to illustrate the problem this PR resolves.
+  * Please lint your changes by running `npm run lint` before creating a PR.
+
+  Please place an x (no spaces - [x]) in all [ ] that apply.
+-->
+
+This PR contains:
+
+- [ ] bugfix
+- [ ] feature
+- [ ] refactor
+- [ ] tests
+- [ ] documentation
+- [ ] metadata
+
+### Breaking Changes?
+
+- [ ] yes
+- [ ] no
+
+If yes, please describe the breakage.
+
+### Please Describe Your Changes
+
+<!--
+  Please be thorough and clearly explain the problem being solved.
+  * If this PR adds a feature, look for previous discussion on the feature by searching the issues first.
+  * Is this PR related to an issue?
 -->
+